Terms of Service
Last Updated: October 14, 2024
Last Updated: October 14, 2024
Before you get started with your first Pause service, please read these Terms of Service (“Terms”) carefully. These Terms are intended to apply broadly and, whether we consider you a Member or a Guest (as these terms are defined below), they will govern your (a) access to the Pause website (pausestudio.com) (“Site”) and mobile application (“App”); (b) entry to a Pause studio location; or (c) your purchase of a product or service sold or provided by us (each, a “Service” and, collectively, the “Services”). By accepting the benefits of our Services, you hereby agree to these Terms. If you do not agree to these Terms, then you may not access the Site or App, or use our Services. Your acceptance of these Terms shall include any additional terms, conditions, hyperlinks or policies referenced herein.
These Terms, together with the information contained in your membership receipt (if you are a Member) and/or Liability Waiver (if you are a Member or a Guest), constitute your “Agreement” with the independently owned and operated Pause franchisee providing you with Services (the Pause franchisee being identified herein as the “Pause Studio,” “we,” “us” or “our”). Your Agreement is with the Pause Studio and not with Pause Franchisor, Inc. (“Pause Franchisor”). For clarity, Pause Franchisor owns and operates the Site and App, and makes these technologies available to the public to provide information about the various products and services offered by Pause. By receiving Services, you acknowledge that Pause Franchisor, and its past, present and future affiliates and subsidiaries, and their respective officers, directors, incorporators, members, partners, owners, agents, management, controlling parties, entities under common control, vendors, service providers, attorneys, employees or representatives (collectively, the “Pause Franchisor Entities”) shall have no obligation to provide you with Services and further shall have no liability under your Agreement with the Pause Studio, including without limitation, these Terms. Notwithstanding the foregoing, Pause Franchisor Entities will be considered third-party beneficiaries to the following provisions of these Terms: Section 17 (Third Party Websites and Content); Section18 (Third Party Website and Disclaimers); Section 19 (Disclaimer of Warranties); Section 20 (Limitation of Liability); Section 21 (Indemnification); Section 22 (Disputes); Section 23 (Binding Individual Arbitration).
Any membership plan for Services will be subject to the following terms and conditions:
By signing up for a membership plan, you acknowledge that your membership will continue to automatically renew each month until you properly cancel or we terminate your Agreement.
You will be charged membership dues on a recurring basis. This means we will continue to bill you in the same amount each month and that in exchange for each successful payment, we will allocate to your account the same number of credits each month which you can redeem for Services. The amount of your monthly membership dues, and the number of allocated credits, will be listed in your membership plan.
You are encouraged to use credits for Services as they are issued. Unused credits will carry over to the next month’s billing cycle for a maximum of 30 days before they expire.
We make cancelling memberships very easy. You have a right to cancel your membership at any time provided you give us a 30-day advance written notice. You have the ability to cancel your membership through a variety of channels, including in-person, by mail, or online (through the Site).
The Pause Studio referral program is open to all current customers of corporate and franchise locations. Referrals must be new customers who have not previously visited or used any services at Pause Studio. Referrers must have an active account with Pause Studio.
To participate, referrers can invite friends or family to visit any Pause Studio location by sharing the link or code listed in their Pause Studio account. If the referred customer (the “referee”) completes their first visit and provides the referrer's unique code during account registration, both the referrer and the referee will receive a $20 credit, issued to their respective Pause Studio accounts.
A qualifying referral is defined as
A person who has never visited any Pause Studio location. A person who has visited one location, is not eligible to receive a referral credit when they visit a new studio.
A person who has never visited any Pause Studio location. A person who has visited one location, is not eligible to receive a referral credit when they visit a new studio.
There is no minimum purchase required for the referee’s visit.
The referee’s $20 credit will be automatically applied during check out as long as they meet the criteria outlined in section 3. The referrer will receive a $20 credit once the referee completes their first visit to Pause Studio and their invoice is closed.
You will be responsible for all activity under your account in the App. Please keep your log-in credentials and passwords secure, and do not share them with a third party. It will be your responsibility to keep the billing profile associated with your account accurate and up-to-date. You must keep a valid method of payment on file at all times. Currently, accepted methods of payment include debit or credit cards (including VISA, MasterCard and American Express). Unless otherwise noted, all prices for Services will be listed in U.S. dollars. We only accept payment for Services in U.S. dollars. Please note that to book an appointment for Services, you will need to provide us with a valid credit card.
The Site and App may contain (or you may be sent via the Site or App) links to other websites or mobile applications (collectively, “Third Party Websites”) as well as photographs, articles, text, graphics, designs, music, video, information, applications, software, and other content or items belonging to or originating from such third parties (“Third Party Content”). Such Third Party Websites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Websites accessed through the Site or App, or any Third Party Content posted on, available through, or installed from the Site or App. Links on our Site or App to such Third Party Websites or Third Party Content does not imply any endorsement, ownership, control, authorization or sponsorship by us or Pause Franchisor Entities of such Third Party Websites and Third Party Content. You should review the applicable terms and policies, including privacy and data gathering practices, of any website or mobile application to which you navigate from the Site or App. Any purchase you make through Third Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever with respect to such purchases which are exclusively between you and the applicable third party. By using our Site or App, you expressly release us and Pause Franchisor Entities from any and all liability arising from Third Party Websites and Third-Party Content.
The statements made regarding these products and services have not been evaluated by the Food and Drug Administration. These products and services are not intended to diagnose, treat, cure or prevent any disease. The material on this website is provided for informational purposes only and is not medical advice. All information presented here is not meant as a substitute for or an alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product or service.